Our Perspectives
Insights from our multi-talented team
Our consulting insights include varied life experiences, both professional and private. Our team brings fresh perspective to every project they take on and every problem they encounter. Over the years, we’ve asked our team to share some of their thoughts on a number of business challenges or personal experiences that relate well to business practices. We hope you enjoy our consulting insights and encourage you to share these perspectives from our awesome team.
Blog
Recent Posts Industry Insights Operations & Process Improvement Leadership and OrganizationLifestylePurpose Beyond ProfitInfographicsTPG Spotlights
How to Implement a Hybrid Workforce Successfully September 22, 2021 – The recovery phase of the Covid-19 pandemic has encouraged many organizations to adopt remote/ hybrid working arrangements, especially if these programs were not already in… Read More
TPG Spotlight: Summary September 15, 2021 – TPG Spotlights: Summary TPG’s exceptional people are our greatest asset and are the reason for our success. “TPG Spotlights” is a series showcasing our people,… Read More
TPG’s Top Picks August August 26, 2021 – TPG’s Top Picks: August Welcome to the TPG Trend Report, the monthly iteration of our weekly TPG Picks column!We’re keeping things short, sweet and impactful.… Read More
Lessons Learned From an Internship with TPG August 25, 2021 – A retrospective interview from our two most recent interns upon completing their year-long internship. Read More
TPG’s Top Picks July July 29, 2021 – TPG’s Top Picks: July Welcome to the TPG Trend Report, the monthly iteration of our weekly TPG Picks column!We’re keeping things short, sweet and impactful.… Read More
Digital Transformations: Aligning People, Process, and Technology July 28, 2021 – People, process, and technology are never mutually exclusive in a real-world digital transformation, contrary to how we often see the framework appear on paper. It… Read More
Preparing Your IT Infrastructure for AI June 30, 2021 – Best Practices for Sustainability, Change Management and Data Integrity When Implementing New and Innovative Applications Read More
TPG’s Top Picks June June 28, 2021 – TPG’s Top Picks: June Welcome to the TPG Trend Report, the monthly iteration of our weekly TPG Picks column!We’re keeping things short, sweet and impactful.… Read More
Optimizing Accounts Payable Processes to Free up Cash June 23, 2021 – Optimizing AP processes is often not on many organizations’ list of priorities. As it is a back-office function, the importance of improving AP processes is… Read More
Managing Operational Risk with Continuous Process Improvement June 16, 2021 – I view continuous process improvement and risk management as having a symbiotic relationship. Often there is potential to achieve process improvements while also enhancing operational… Read More Digital Transformations: Aligning People, Process, and Technology July 28, 2021 – People, process, and technology are never mutually exclusive in a real-world digital transformation, contrary to how we often see the framework appear on paper. It… Read More Preparing Your IT Infrastructure for AI June 30, 2021 – Best Practices for Sustainability, Change Management and Data Integrity When Implementing New and Innovative Applications Read More Optimizing Accounts Payable Processes to Free up Cash June 23, 2021 – Optimizing AP processes is often not on many organizations’ list of priorities. As it is a back-office function, the importance of improving AP processes is… Read More Managing Operational Risk with Continuous Process Improvement June 16, 2021 – I view continuous process improvement and risk management as having a symbiotic relationship. Often there is potential to achieve process improvements while also enhancing operational… Read More
Creating Efficiency Through Roles and Responsibilities Alignment May 26, 2021 – Aligning on roles and responsibilities is important especially in a complex matrix organization where there are lots of people working on a lot of different… Read More
Embedding a culture of innovation and continuous improvement April 28, 2021 – Emerging technologies in various industries are not just the domain of a few smart people in organizations that are into technology, but, the average employee… Read More
Value Creation and Quick Wins: TPG Initiation Study April 13, 2021 – Our consultants provide a holistic view of every single function and the interconnections between them. They can understand the dynamics and the culture objectively. It… Read More
Call Centre Optimization and Customer Service March 24, 2021 – Monika Birdi shares how to use data and instill proactive plans to create positive virtual customer service experiences during periods of high-demand Read More
Change Management Strategies for Organizational Transformations March 9, 2021 – Yussef Hafez discusses challenges and strategies to manage through an organizational transformation, even while leading remote teams. Read More
How to Create Cultural and Strategic Alignment March 3, 2021 – Nisha Birdi discusses the importance of aligning strategy and culture in an organization and mobilizing a remote workforce around a strategic vision Read More Digital Transformations: Aligning People, Process, and Technology July 28, 2021 – People, process, and technology are never mutually exclusive in a real-world digital transformation, contrary to how we often see the framework appear on paper. It… Read More Preparing Your IT Infrastructure for AI June 30, 2021 – Best Practices for Sustainability, Change Management and Data Integrity When Implementing New and Innovative Applications Read More Optimizing Accounts Payable Processes to Free up Cash June 23, 2021 – Optimizing AP processes is often not on many organizations’ list of priorities. As it is a back-office function, the importance of improving AP processes is… Read More Managing Operational Risk with Continuous Process Improvement June 16, 2021 – I view continuous process improvement and risk management as having a symbiotic relationship. Often there is potential to achieve process improvements while also enhancing operational… Read More
Using Lean Techniques to Improve Stocking, Replenishment, and Recovery Efficiency November 11, 2020 – Using Lean Techniques to Improve Stocking, Replenishment, and Recovery Efficiency After a product is shipped to the store, there are still many steps before getting… Read More
Create Opportunities in Warehouse Operations During the New Normal August 20, 2020 – It isn’t news to anyone that many industries will be facing a slow recovery in the coming months – even years – as different places… Read More
Strategic Planning for the “New Normal” May 25, 2020 – Assumption Testing, Dynamic Scenario Planning and Forecasting to prepare you for the next “new normal” we will be facing in the aftermath of COVID-19 Read More
Achieve Performance Excellence in Times of Uncertainty April 3, 2020 – Achieve Performance Excellence in Times of Uncertainty The COVID-19 crisis has lead to uncertain times for many companies and organizations, posing threats to safety, security… Read More
How to Manage Your Workforce Remotely March 24, 2020 – How to Manage your Workforce Remotely With recent events regarding COVID-19, many companies have implemented mandatory Work- From-Home. This can cause insecurity and uncertainty across all… Read More
[Infographic] Supply Chain Disruption in the Face of COVID-19 March 16, 2020 – 44% of supply chain pros have no plan for China supply disruption. How is your organization adapting and managing risk in the face of supply… Read More Digital Transformations: Aligning People, Process, and Technology July 28, 2021 – People, process, and technology are never mutually exclusive in a real-world digital transformation, contrary to how we often see the framework appear on paper. It… Read More
Move Forward, Don’t Return to Normal June 12, 2020 – Most businesses have come to realize that what worked yesterday to meet customer needs and operate the business will likely not work today and in… Read More
[Infographic] 5 Words that Will Change The Results You Achieve April 9, 2020 – Key areas of focus when creating a culture of high performance and accountability Read More
How to Use Performance Management Tools to Improve Productivity February 28, 2020 – Performance Management tools help drive productivity and achieve high performance by enabling the company to measure and manage what matters, correct behaviour accordingly and create… Read More
5 Critical Success Factors for Effective Change Management December 13, 2019 – Working within companies implementing process optimization, operational improvements and strategy deployment has taught us that change is not just about shifting culture, it’s the way… Read More
Achieving Lasting Change Through a Values-Driven Workforce [Whitepaper] November 15, 2019 – What would it take for companies to achieve truly sustainable results? The answer lies not just in having the right skills, tools and processes –… Read More
In Tech We Trust? The Future Leaders Programme Experience November 14, 2019 – In Tech We Trust? The Future Leaders Programme Experience Each year The Poirier Group selects one of their consultants to attend the Consumer Goods Forum’s Future… Read More
The Necessity of Mentors at Every Stage of Your Career October 3, 2019 – Businesses are made up of people — mothers, fathers, sisters, brothers, athletes, artists, entrepreneurs and everything in between — who have their own goals, ambitions,… Read More
Become an Everyday Leader – Regardless of Title August 20, 2019 – Leadership is a word that we often take for granted. It’s generally accepted that some people are natural leaders and some people aren’t, yet we… Read More
Turning a Consultant Skeptic into an Advocate August 7, 2019 – I don’t trust consultants; they never provide results and I’m going to get blamed when they fail.Too many times, we hear this from clients who… Read More
2019 Year in Review: Our Journey of Professional Development December 20, 2019 – At the beginning of 2019, a group of employees embraced this value as we challenged ourselves to read one book per month for the entire… Read More The Necessity of Mentors at Every Stage of Your Career October 3, 2019 – Businesses are made up of people — mothers, fathers, sisters, brothers, athletes, artists, entrepreneurs and everything in between — who have their own goals, ambitions,… Read More Become an Everyday Leader – Regardless of Title August 20, 2019 – Leadership is a word that we often take for granted. It’s generally accepted that some people are natural leaders and some people aren’t, yet we… Read More
Continuous improvement – It’s not just about Lean July 24, 2019 – Continuous improvement is the idea that we are never done learning, and anyone should continue to challenge themselves to exceed their potential Read More
Work Travel Tips for the Young Consultant July 12, 2019 – Author: Nathan Ling As a newly minted consultant, my friends often get jealous at the thought of being able to travel. While travelling does have… Read More
A Trip to Change Your Life: Purpose Beyond Profit and For the Love of Mateo 2018 January 3, 2019 – Author: Alli Gage (2018)After a life changing experience on her first volunteer trip to Guatemala with For the Love of Mateo in 2017, TPG Consultant Alli Gage… Read More
Prepping Your Way to Success December 10, 2018 – Author: Alli Gage, 2018As a management consultant, I am constantly going into various workplaces of different companies to improve and optimize their working conditions and processes.… Read More
Why Your Failures Can Lead to Success October 15, 2018 – Author: Reza Boushehri (2018)Remember to never give up on a dream, goal or desire you have because of the time it will take to accomplish or obtain… Read More
An Intern’s Perspective on TPG August 31, 2018 – Author: Ilya Kreynin (2018)Over the past 2 years, I’ve had the opportunity to intern with 4 different companies, one of them being TPG. All 4… Read More
5 Morning Routines of Highly Successful People August 23, 2018 – Author: Allison Gage (2018)As consultants, our work day can be unpredictable to say the least. Many days transform without notice as client needs and priorities change. It… Read More
Help Us Pay It Forward In 2021 January 5, 2021 – Help Us Pay It Forward In 2021 Nearly everyone is feeling the effects of COVID-19, but some, especially the most vulnerable, are struggling more than… Read More
Paying it Forward During the Holidays January 17, 2020 – Paying it Forward During the Holidays As the holiday season has come and gone, we take a moment to pause and be truly grateful for… Read More
One Small Act, One Huge Impact January 21, 2019 – 2018 has been quite a year for TPG! From a significant amount of internal growth, to attending and speaking at conferences, developing new corporate partnerships,… Read More
Holiday Goodwill: American Cancer Society January 16, 2019 – I chose to use my initiative to pay it forward to support the American Cancer Society, an organization that has been near to me since… Read More
Holiday Goodwill: The Gift of Family January 15, 2019 – The holidays aren’t all about the materialistic gifts or how much you get; the holiday season is all about the gift of family.My family is… Read More
Holiday Goodwill: CharityWater.org January 14, 2019 – Some years ago, I heard a speaker at a conference who was the founder of a charitable organization that I had not heard of called CharityWater.… Read More
Holiday Goodwill: Sleeping Children Around the World January 11, 2019 – Integrity is doing the right thing even when nobody is watching.For the donation for purpose beyond profit, David Poirier decided to “Pay it Forward” and… Read More
Holiday Goodwill: “Honoring My Hero” January 10, 2019 – My dad was the most kind, caring and giving man I have known. From a very young age he involved my brothers and I in… Read More
Holiday Goodwill: The Fight Against Leprosy January 9, 2019 – Pakistan has battled with many healthcare and poverty issues over its short time as a nation. Yet somehow, was one of the first countries within… Read More
Holiday Goodwill: #Blessed in a Time of Need January 9, 2019 – Five years ago, I received a call that no one ever wants to hear … My younger brother had just been in a severe car… Read More [Infographic] 5 Words that Will Change The Results You Achieve April 9, 2020 – Key areas of focus when creating a culture of high performance and accountability Read More Achieve Performance Excellence in Times of Uncertainty April 3, 2020 – Achieve Performance Excellence in Times of Uncertainty The COVID-19 crisis has lead to uncertain times for many companies and organizations, posing threats to safety, security… Read More How to Manage Your Workforce Remotely March 24, 2020 – How to Manage your Workforce Remotely With recent events regarding COVID-19, many companies have implemented mandatory Work- From-Home. This can cause insecurity and uncertainty across all… Read More [Infographic] Supply Chain Disruption in the Face of COVID-19 March 16, 2020 – 44% of supply chain pros have no plan for China supply disruption. How is your organization adapting and managing risk in the face of supply… Read More
How to Implement a Hybrid Workforce Successfully September 22, 2021 – The recovery phase of the Covid-19 pandemic has encouraged many organizations to adopt remote/ hybrid working arrangements, especially if these programs were not already in… Read More Lessons Learned From an Internship with TPG August 25, 2021 – A retrospective interview from our two most recent interns upon completing their year-long internship. Read More Digital Transformations: Aligning People, Process, and Technology July 28, 2021 – People, process, and technology are never mutually exclusive in a real-world digital transformation, contrary to how we often see the framework appear on paper. It… Read More Preparing Your IT Infrastructure for AI June 30, 2021 – Best Practices for Sustainability, Change Management and Data Integrity When Implementing New and Innovative Applications Read More Optimizing Accounts Payable Processes to Free up Cash June 23, 2021 – Optimizing AP processes is often not on many organizations’ list of priorities. As it is a back-office function, the importance of improving AP processes is… Read More Managing Operational Risk with Continuous Process Improvement June 16, 2021 – I view continuous process improvement and risk management as having a symbiotic relationship. Often there is potential to achieve process improvements while also enhancing operational… Read More Creating Efficiency Through Roles and Responsibilities Alignment May 26, 2021 – Aligning on roles and responsibilities is important especially in a complex matrix organization where there are lots of people working on a lot of different… Read More Embedding a culture of innovation and continuous improvement April 28, 2021 – Emerging technologies in various industries are not just the domain of a few smart people in organizations that are into technology, but, the average employee… Read More Value Creation and Quick Wins: TPG Initiation Study April 13, 2021 – Our consultants provide a holistic view of every single function and the interconnections between them. They can understand the dynamics and the culture objectively. It… Read More Call Centre Optimization and Customer Service March 24, 2021 – Monika Birdi shares how to use data and instill proactive plans to create positive virtual customer service experiences during periods of high-demand Read MoreNewsroom
Features and Publications
We are thrilled to be featured in the National Post, Inc. among other organizations recognized as Canada’s Most Admired Corporate Cultures by Waterstone Human Capital! “When you engineer something great, build the right team, and have a culture that makes people want to step up, that’s when the magic happens. There is no doubt that a winning culture drives higher performance”
CEO David Poirier and Senior Partner Michael Taylor discuss TPG’s journey to fruition, and the culture and values that continue to support the business’s sustainability and reputation.
The Consumer Goods Forum (CGF) has today announced its members are working together on actions to support vulnerable communities, part of a coordinated, global response to mitigate the impact of COVID-19 on those who have been hit hardest by the pandemic. The move, involving 45 CGF members from around the world, including some of the world’s biggest retailers and manufacturers, is a response to a CEO-led call to action for members to step up and act locally to help alleviate the health and economic burdens now being experienced by people globally.
Podcasts and Interviews
The Voice of Retail with Michael Leblanc (Bonus Episode)
CanInnovate Podcast
The Voice of Retail Podcast
In this interview, Michael LeBlanc interviews David Poirier (The Poirier Group) and Ted Salter (EY) — two of retails biggest thinkers and most strategic advisors for their thoughts on modern retail and what it takes to compete and win profitably.
Experts in Industry Podcast: Presented by The Poirier Group
“Experts in Industry” is an informative and insightful series featuring some of the top professionals in their respective industries. In these interviews David Poirier, (CEO of The Poirier Group) and the guest will dive deep into the pressing challenges that currently exist across HR & Culture, Grocery, AI, Hospitality, Supply Chain, Marketing, Education and more! The Poirier Group is a boutique management consulting firm focused on helping our clients achieve the results they need through process and performance improvement, operational excellence and strategic planning and implementation.
Experts in Industry Series
Exclusive Industry Insights with David Poirier
Key Conversations with Change-Leaders
In our “Experts in Industry” series, CEO, David Poirier invites you to join him in conversations with some of the top professionals in their respective industries where they dive deep into the pressing challenges that currently exist across HR & Culture, Grocery, AI, Hospitality, Supply Chain, Marketing, Education and more!
Rias Attar, VP Project Management, Integration and Transformation at Caesars Entertainment, Inc.
In this interview, Rias discusses strategies for change management and innovation during a challenging time in the hospitality industry. While his industry has been one of the hardest hit, where convention and hotels were shut down entirely, Caesar’s pivoted quickly to focus on online business to create new revenue streams. He notes that first and foremost, companies should focus on their people — their employees, customers and stakeholders in difficult times.
Leslie Nicholson, SVP Supply Chain Operations & Digital Business Transformation Lead at Nestlé Canada
In this interview, Leslie speaks with David Poirier about areas she is passionate about including future-proofing supply chain talent, incorporating more collaboration throughout the supply chain and lessons learned in her experiences over the last 6 months.
“Without digital acceleration, you can’t move at the right pace. You need to make sure you’re putting tools in place that can enable speed, but also have lean ways of working so that individuals can work together and communicate.”
Alan Middleton, Recently Retired Executive Director of the Schulich Executive Education Centre, York University
Alan is a distinguished adjunct professor of Marketing, with a PhD. in Business Administration, specializing in Marketing and has many years working and teaching in the marketing and advertising sector. In this interview, he walks us through some changes that will need to be made in the marketing and education sectors in response to COVID-19 at both the local and international level.
Marsha John-Greenwood, Project Director of Transformation in the People & Equity Division for the City of Toronto
Eugene Roman, Principle at Design.AI
Eugene was brought back for a second episode to focus on AI; the power of bots and process automation; the necessity of real-time data; and the importance of having a specialized team to manage these systems.
Caroline Papadatos, Independent Advisor and Former SVP Loyalty and marketing at LoyaltyOne
Pharid Jaffer, Founder and Principal at PNJ Solutions
Pharid Jaffer speaks with the audience about global digital trends in e-commerce and direct-to-consumer markets, including which businesses are best translating the in-store experience into the virtual space.
Ed Treacy, VP, Supply Chain & Sustainability at The Produce Marketing Association
Ed is a Senior level Professional Manager with more than 37 years of senior management experience in logistics and supply chain management. He and David Poirier discuss the qualities of “winners” in retail over the pandemic, and ho
Resources for COVID-19
Free Resources and Insights Surrounding COVID-19
At The Poirier Group, we remain open during the COVID-19 crisis, and committed to helping businesses achieve sustainable results and business success. Leveraging our multi-industry experience and leadership, and unique collaborative approach allows us to effectively adapt your business requirements to today’s challenging times.
Further, our adaptive business model can be seamlessly applied virtually to ensure that we bring the same high-quality results and relationship-building to each project that our clients have come to expect from The Poirier Group.
During this time, we understand that businesses are struggling with the impact this pandemic has had to their operations, their employee and customer relationships, and their bottom-line. Here is where we can help:
Strategy
- Strategy Planning and Development
- Strategy Re-Evaluation
- Performance Management
- Strategic Alignment
- Virtual Workshops and Leadership Training
IT
- IT Strategy Development
- Application Development
- ERP Analysis and Improvement
- OMS Creation and Implementation
Project Management
- PMO Implementation
- Program and Project Execution
- Project Governance
Awards and Recognitions
Ranked as a Top Consulting Firm for the second year in a row in North America in various categories
