Enhance Organizational Performance

Every day businesses incur financial losses due to the underutilization of their human capital, preventing them from achieving maximum potential. By establishing structures that allow your employees to unlock their potential, you will create a culture of performance that will improve your results and transform your business.


Businesses are often challenged with the demand for rapid transformation in response to constantly evolving market and customer demands. An organizational structure that was effective yesterday may not be suitable for tomorrow’s challenges. Today organizational agility is a necessity to succeed in a rapidly changing business environment. By changing structures periodically, your business can better adapt to new circumstances allowing it to remain competitive.

Employees’ skills and roles evolve over time, and organizational structures need to reflect these changes to maximize talent utilization and engagement. Optimizing organizational performance while in a state of constant change requires regular adjustments to structures to ensure  the right people are matched with the right roles.  This practice ensures employee satisfaction by fostering collaboration, cross-functional teams, and knowledge sharing.  When you focus on enhancing organizational performance, you unlock potential, enable innovation, and provide opportunities for development encouraging a culture of continuous improvement and transformation.  


Emerging technologies such as artificial intelligence, automation, and blockchain are transforming industries and disrupting traditional ways of doing business and managing people. As we embrace innovation, it is critical to drive adoption and encourage positive conversations as we work to remain competitive in the digital age.

Finding and retaining talented employees has become a persistent challenge for many businesses. Resource optimization, the quest for skilled individuals, shifting demographics in the workforce, and the ever-changing landscape of workplace standards demands continuous attention.  Businesses who realize the importance of retention will prioritize investments in employee development and improve employee engagement to demonstrate that employees are valued and integral to their success.

Economic volatility naturally introduces uncertainty for leaders and employees. This uncertainty underscores the importance of connecting with employees, ensuring transparency, open communication, and employee engagement are priorities.  When employees feel heard, valued, and included in the change process, they are more likely to accept and embrace initiatives during times of uncertainty and remain committed through difficult times to reach organization’s goals.


By periodically reassessing and adjusting the organizational structure and design, you can better align your structure with strategic goals and changing market dynamics. This flexibility allows you to respond more effectively to evolving customer needs, technological advancements, and competitive pressures. Through a current state assessment of your Organizational Design, we identify what is working and where the gaps are, identifying opportunities for improvement and the best fit for your team. Our custom approach ensures we are aligned with your strategic objectives and operational needs.

Capacity planning allows you to efficiently manage your resources to meet demands effectively. However, most organizations overlook this critical step in their resource planning phase, leading to under – or overutilization, bottlenecks, delays, and compromised quality. Our team can analyze and evaluate work volume and complexity, to determine targets for employees as we build capacity tools to manage workload.  These include excel-based models, specialized software and simulation tools.  This approach supports organizations in their ability to scale operations in line with changing demands, minimize production costs, address fluctuating service levels, and ultimately enhance customer satisfaction.

As organizations evolve, there is growing ambiguity in roles, dependencies, and individual accountability.  This leads to process inefficiencies, a decline in productivity, quality and ultimately morale. Developing a Roles and Accountabilities framework, will drive clarity in reporting relationships, improve decision making, enhance collaboration and the essential flow of information to improve work processes within and between departments. Full visibility of tasks and accountabilities helps everyone understand their role in the overall (organizational) performance and how what they do directly impacts business outcomes.  Our team focuses on identifying gaps between structures and workflows, identifies opportunities to enhance role clarity, employee accountability, appropriate span of control, and potential compensation drivers.

When you consider making changes to processes and structures in your organization, it is important to understand how the skillsets of your people match with responsibilities. It is essential that people are equipped to handle added responsibilities or changes to their workload before it becomes a problem impacting the success of your initiatives. We work with organizations to define the skills necessary for individuals to perform different roles and assess those skills to create plans for filling roles as your business demands.  We also train employees to fill essential gaps to ensure that they are able to adapt and  perform effectively as your business grows.


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Angelo Farneti, DirectorAcklands Grainger
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“While I have rarely been a proponent of consultants, The Poirier Group and their supportive approach have positively changed my view to the immense value that the right consulting organization can bring.”
Joe Rollins, Store OperationsBig Lots
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“Overall, I would give The Poirier Group an A+ in solution generation, service delivery and providing with a highly talented team to work with. Great work”
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Randy Berry, SVP Operations ExcellenceGovPlanet
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“Looking back on our time with The Poirier Group, we would not have been able to achieve our inventory management and overall business objectives without their services. If you are considering an engagement with The Poirier Group, I highly recommend them.”