Our business consulting and strategy implementation services deliver far-reaching, long term improvements supporting your growth objectives. We unlock organizational potential through custom solutions and alignment of your team on the path forward. As a boutique consulting firm, we are agile and responsive to your needs. When timing is crucial, we can deliver proposals in a few days and/or start projects within weeks helping you gain momentum to achieve results faster.
After decades of leading national and international organizations at the C-Suite level, David had gained significant exposure to common business challenges and the consulting firms brought in to solve them.
Having experienced consultants from the ‘other side of the desk’, David knew there was a better approach to management consulting than cookie-cutter solutions. Thus, The Poirier Group was born to make a meaningful difference and change the landscape for consulting in the future.
Today, The Poirier Group is one of the top Boutique Consulting firms in North America, evidenced by numerous awards in Consulting Services, Corporate Culture and Corporate Social Responsibility. Since its inception, The Poirier Group has grown to become one of the most trusted business management consulting firms in Toronto by its reputation for successfully implementing sustainable change through its ‘values based’ approach.
The principles upon which The Poirier Group was founded stand true today, offering a trusting and meaningful consulting experience for our clients by bringing a solid balance between the right skills, experience, and approach, with the behaviours that exemplify our values.
Our experience as an operational improvement consulting firm ensures we understand the value of getting to know your business, your people and your processes as a key step to executing on your objectives. We capture this by conducting interviews with key members of your workforce and information gathering at every management and seniority level. Interviews provide well rounded perspectives to decrease chances of bias in the current state conclusions. We also assess the economic influences, industry trends and benchmarks to round out the picture.
Once the current state is known and validated with your team, we assess the gaps between where you are and where you want to be. We apply Lean principles and our vast experience to identify opportunities and conduct root cause analyses to understand performance management failure modes, productivity shortfalls, excessive costs, breakpoints, choke points, bottlenecks and waste. We then classify the root causes into categories and prioritize them by severity. This provides a quantitative lens that is leveraged to formulate recommendations. Solutions are then defined for each root cause and ranked by ROI, and ease of implementation (cost, time to implement, resources required).
We generate solutions that will be sustainable over the long term. Sustainability can only be achieved when your team is aligned and have the right skills and behaviours to support necessary change. Our consulting team readily uncovers performance challenges throughout their engagement, identifying roadblocks within your current team related to competencies, productivity, organizational alignment and employee morale. These performance challenge gaps are also addressed in our solutions to ensure seamless transformation of your operations and your people.
You have many choices for process improvement consulting firms. Make sure you find one that ensures a great consulting experience and superior results. One without the other, will deflate the potential for buy-in and long lasting results. It’s time to investigate the hidden opportunities that will drive greater success within your business. Connect with us for a free consultation.
We are very proud of our exceptional consulting services team that has been integral in establishing our reputation as a top management consulting firm in North America! Our team gets involved in various stages of recruitment to ensure that every new hire fits our culture, aligns with our values and brings the necessary skills and experience that set us apart. They are our “not so secret weapon”!
Together we form a formidable collection of business process improvement specialists and subject matter experts who collaborate regularly across projects in order to share latest insights and expertise to bear on every client engagement. This collaboration drives innovation and keeps us abreast of the latest trends and influences that may impact your business or initiative. Our goal is to deliver the best process improvement solutions by ensuring they are pragmatic, achievable and sustainable.
We work to build trust with your key stakeholders through open, honest and direct communication. Once they are aligned to your objectives, the momentum leading to adoption of solutions will increase and your business will achieve significantly better results, faster.
As a boutique management consulting firm, you may ask how we can serve so many industries and verticals? Our core skills, lean expertise, consulting service methodology and approach is applicable across all industry sectors or professional services whether we have worked in them or not. When we require a specific Subject Matter Expert that we do not have in-house we employ one from our vast network of trusted partners. Rest assured should this be required, they conform to how we operate and are involved only as needed to ensure we remain competitively priced.
We work to understand how your organization operates and rapidly identify opportunities where performance improvement will increase your value and lead to a competitive edge.
We implement new and/or accelerate your existing initiatives, working alongside your team to drive better results, faster.
Allow us to implement those initiatives that your team does not have the time or ability to manage so that you can stay on track to meet operational improvement targets and come out a winner.
Do you need assistance to implement your Business Strategy? We offer a rigorous approach to both resolving short-term issues and enhancing long-term strategic direction. When you know what you want to achieve, we are excellent at figuring out how to do it.
We provide experienced operators on an interim basis to work in leadership roles while assisting in your recruitment of permanent team members to replace us. This interim management support ensures that critical company functions continue seamlessly during transition periods.
Our organizational alignment consulting addresses internal roadblocks, silos, duplication of work and competing priorities that impede progress, derail objectives and ultimately erode organizational health. We do this by enhancing transparency in communications; interdepartmental collaboration; feedback and continuous improvement loops; and providing visibility of roles, responsibilities and accountability. This renewed focus fosters a shared sense of purpose and direction to unleash the collective potential within your team. We can also optimize organizational structures, ensuring the right competencies and behaviours are in place to improve performance, productivity, and customer service to get your business back on track.
We develop enterprise-wide strategies and operating models, as well as re-engineer business processes to drive growth initiatives. We have 30+ years of experience in transforming small to large organizations across many functional areas. Contact us to learn about our enterprise transformation consulting results or to talk with our clients about our sustainable results.
We do not claim a project is “done” until the results we promised are achieved and sustainable AND our clients are completely satisfied. We have learned that earning their trust by delivering true value, reliable outcomes and an exceptional working experience leads to future work and referrals.
Our re-engagement rate reinforces that we are delivering on our reputation as one of the industry-leading boutique management consulting firms. We’ve come to expect at the end of each project, that our clients will say:
✔ We are happy to refer you
✔ You have exceeded our expectations
✔ You are not like other management consulting firms we have worked with
Their goal was to reach convergence on our business goals and standards and their efforts in this regard are highly appreciated."
The initiatives put out by The Poirier Group have greatly added value to our organization; helping us to achieve progress as we continue to grow and scale our business"