PROCESS IMPROVEMENT

Enterprise Process Mapping

At TPG, we are uniquely skilled in our ability to map complex businesses and processes to identify areas of improvement and implement solutions to address these. In the scenarios below, the types of companies, the issue being addressed, the approach taken, and how the process map added value varied significantly. However, each client saw tangible improvements in the way their business operated.

Wouldn’t it be nice not to have to check and re-check work?

We’ve all experienced a time where we knew there had to be a better way to do something – this is where you discover that better way.

We will work with you to remove unnecessary re-work from the current processes to help streamline your work and remove those frustrating extra steps. We also help your workflow become more effective and efficient in order to make your life easier!  To achieve these process improvement goals, our team engages in process mapping

What is a Process Map?

The Poirier Group uses process mapping as a current state analysis to classify the process outputs and inputs and identify what is and isn’t currently working. We then ensure the future state model preserves what is working while preventing the duplication of existing issues.

Process mapping is basically a birds-eye-view of the company’s processes from end to end, represented by a sequence of activities in a diagram. These maps can include anything from what activities should happen and when; an output of a process activity (i.e. a purchase order), or the flow of resources such as employees, equipment or a software system. Process Mapping can greatly improve any process improvement project by increasing the understanding of the flow of activities, information, people, and resources.

Process mapping is an extremely important method of improvement, but it is just as important to appropriately understand why the process map is being created in the first place. It is not a “one-size-fits-all” solution, but rather a methodology, that can be applied in many different ways to solve a multitude of business challenges. The value is therefore not always in the process map itself, but rather in what the map reveals. 

Why do I need a Process Map?

As continuous improvement practitioners we are often hired to help document and map our clients’ workflows into repeatable systems and processes to identify where they can find more value in their organization. 

We commonly advise our clients on how to improve their processes to reduce waste, identify cheaper or cost-saving alternatives, speed up process lead time while ensuring process quality either remains constant or improves, or standardizing commonly repeated activities. They can also be used as a communication tool, or as a training tool for new employees when a task is largely process driven. Implementing these improvements can save a company valuable time and money.

Our clients often wonder how process mapping the existing workflows can be of use to them. In answering this question, it is important to understand the needs of the business, and what the ideal state of their company will look like in the end. 

What are the Benefits of Process Mapping?

This service will lead to increased competencies, gains in production capacities, and a boost in overall organizational health. Our considerable experience in performance management has made us process improvement experts, and the results we’ve delivered have earned us our stellar reputation.

Besides having a visual representation of how your business operates on multiple levels, a successful business process mapping (BPM) initiative will typically result in one or more of the following direct or indirect benefits