Purpose Beyond Profit (PBP) is an initiative launched in 2018, to support organizations that provide essential resources to our community. Each year, The Poirier Group (TPG) dedicates a portion of consultant hours to provide in-kind consulting services to a select number of not-for-profit and charitable organizations in our community.
TPG’s Top Picks: October Welcome to the TPG Trend Report, the monthly iteration of our weekly TPG Picks column! We’re keeping things short, sweet and
COVID-19 has affected the ways companies conduct scenario planning and forecasting and has uncovered many mistakes that companies make in this process. To build an effective scenario planning model and react quickly to changing scenarios, organizations must consider all factors that could have a significant impact on their business
TPG’s Top Picks: September Welcome to the TPG Trend Report, the monthly iteration of our weekly TPG Picks column! We’re keeping things short, sweet and
Agile Project Management has become a common buzzword in business, but it does not necessarily mean that everyone knows how to implement it and use
Customers want positive brand experiences and service at all times. While the call centre and contact centre industries are moving increasingly towards automation to save
