CPG retailers will need to effectively manage their inventory and execution to maximize their impact this Holiday season. With supply chains facing covid-related headwinds and
Customers want positive brand experiences and service at all times. While the call centre and contact centre industries are moving increasingly towards automation to save
Retail: Digital Integration and Channel Fluidity Retail in 2021 and Beyond: What Trends will Endure? E-commerce and OMNI Channel adoption have accelerated beyond anything previously