PMO, Program and Project Management

We help organizations manage complex projects. These services can include; initiating, planning, executing, controlling and implementing a program or project to achieve strategic goals and maximize shareholder value.

Process and project management are core disciplines of TPG’s practice. Our professionals are skilled in carefully planning, organizing, motivating, and controlling resources to achieve specific goals and meet specific success criteria. 

What is Project and Program Management?

A project is a time-specific effort to achieve a specific goal/objective. It has a defined start and end date with a defined scope and resources. As such, project management is concerned with the effective use and application of knowledge, skills, tools, techniques and limited resources to achieve the best outcome from a given project.

It is not uncommon for many related, independent projects to run simultaneously towards the same goal or objective. This is where program management comes in. Program management is a group of related projects managed in a coordinated way to obtain benefits not available from managing them individually.

Our Approach to Project and Program Management

The Poirier Group (TPG) provides the talent, tools and platform to ensure optimized, effective execution of both projects and programs while keeping the client’s objectives in mind. By leveraging best-in-class strategy and capacity building approaches, our teams employ a PMP Process Improvement methodology that leverages efficiency methodologies, project management disciplines, and change management tactics to identify improvement opportunities, develop recommendations and implement sustainable solutions. We have a proven ability to manage the resources of a project to deliver the project’s desired service within the project constraints such as time, budget and scope.

When an organization begins an approved process redesign implementation, we are often engaged to lead the implementation and manage the progress of the project. As an external firm with extensive knowledge of industry best practices and an objective perspective, we will bring your solutions to fruition through effective, focused project management.

Success is predicated on an effective tracking and measurement approach. TPG has experience in designing and implementing a fully structured PMP operational model inclusive of all performance measurement tools customized to the organization’s requirements and preferred delivery methods.

To deliver the service within the time constraints and to a standard of excellence, we ensure our Project Managers are equipped with the following 3 attributes:


The understanding of Project management best practices


The ability to apply that understanding to achieve engagement objectives 

Interpersonal Skills

The application of leadership and interpersonal skills and ethical behaviour to create a productive atmosphere that embodies our values (Service, Excellence, Leadership, Integrity)

Project Management in Practice

A project is typically broken into 5 key phases:

DMAIC which stands for Define, Measure, Analyse, Improve, Control is a Lean Six Sigma Methodology that we use at TPG. In context, we:

  • Define the Problem, the purpose and requirements of the project
  • Measure the Current State
  • Analyze the Current State
  • Improve the Current State into Future State
  • Control the Improvement so that Future state is realized

Depending on the project objective and client requirements, a project plan can can look like: 

While many project managers focus on simply checking boxes and meeting deadlines, we partner with key stakeholders to ensure alignment and flexibility throughout a project. We work alongside cross-functional teams to ensure that everyone is bought into the plan resulting in efficient execution.

Resistance to change can often arise during projects resulting in significant obstacles that can cause issues for your projects. As a result, we frequently complement our project management with goal-oriented change management training to ensure that projects are sustainable and that organizations are equipped with effective training to bring all stakeholders on board and accepting of change.

Projects often fail due to a lack of adherence throughout a project. As such, we perform regular “health checks” at different stages during the project life cycle to ensure that the new process is followed with little to no risk of backsliding into old ways.

Finally, we ensure that “lessons learned” are captured to offer you the best probability of success during your future projects and that results are sustainable and not just temporary. Through effective Project Management, TPG can help your organization achieve amazing results.

Benefits of Effective Project Management

1. Defines a concrete plan to execute on:

Projects are naturally very unpredictable and so project management helps make things more certain by defining a clear path with goals and objectives at every step.

2. Establishes a clear end date and objective

Without project management, projects can encounter several delays/extensions that are unnecessary and can drag the project out indefinitely. This will result in increased costs and inefficiencies. Setting a clear end date and objective keeps everyone accountable to complete the project by a certain day.

3. Maximizes Resources

Project management is necessary to achieve maximum resource utilization. Resources are expensive so, ensuring that they are utilized effectively is vital to ensure that there is no unnecessary waste.

4. Ensures consistent Quality

Projects are usually under enormous amounts of pressure to be completed as quickly and as cost-effective as possible. As a result, quality can start to lack in response to being fast. Effective project management not only allows for effective completion but also ensures that quality is being met through every step of the process.

5. Improves Risk Management

 Risk management is critical for any project’s success. When projects are being executed, significant risks can arise at any time. As a result, good project management ensures that all potential risks are analyzed, quantified with a mitigation plan in case they are materialized.

6. Captures Important Lessons

No two projects are ever the same. They all come with their unique challenges and learnings. Therefore, to ensure that all your future projects are better than the last, effective project management is needed to capture what worked well, what didn’t, why and what are the best practices for the future. This is vital to ensure that future projects achieve greater results.

PMO Implementation

A Project Management Office (PMO) may be implemented in your organization when there is no central mechanism for tracking project progress. A PMO is a management structure that standardizes the project-related governance processes and facilitates the sharing of resources, methodologies, tools, and techniques. Having a PMO is crucial to provide standardization to the work being performed.  In addition, it provides integration, monitoring, measurement of resources, prioritization and in some cases, rationalization of project work. 

PMO’s are created by organizations to maximize the benefits of program and project management. They have a range of scope, from being responsible for providing project managers and project management tools, to being key project stakeholders and making key decisions. All PMOs should at least provide the tools, techniques, and processes to support the managers of the projects under its control.

At TPG, we will help companies organize all active programs, projects and tasks in the organization through implementing a centralized PMO that includes standardizing all reporting, and operational tasks; mitigating risks; and creating governance around communication, accountability and metric reporting.

A PMO function:

Benefits of a PMO