A National retail conglomerate operating hundreds of store fronts and distribution facilities nationwide
In the past year, our client’s total network cost for maintenance exceeded $330M CAD. This was part of an undesired trend upwards for seven consecutive quarters! Three spend categories accounted for more than 80% of the total costs: Utilities, maintenance, and On-Demand Work Orders. On-Demand Work-Orders, roughly $53M of annual spend, was determined to have the greatest opportunity for improvement and therefore became the focus of further analysis.
Partnering with both local and corporate client teams, TPG conducted a rapid assessment of current spend categories and delivered on several objectives:
Our insights provided the retailer with the direction to focus on reactive work-order volume and related spend through preventative/proactive maintenance and asset management.
As a result of this initiative, our client enjoyed both immediate and long-term financial and strategic benefits:
The success of this project led to a multitude of future engagements aimed at efficiency and optimization across the value chain.