Operations Support and Quick Win identification within an Operational Division

Our client was founded on a dedication to advancements and innovations in ophthalmology. For over 40 years, they have been on the cutting edge of ophthalmic product development.

Operational Risk Identified
Savings in Quick Wins


The client requested an investigation into their “Dry Eye” operations division with a request to identify risks, support ongoing initiatives, and implement quick wins.


  • Standard Operating Procedures– documented and improved standard operating procedures for core operations while maintaining clinical standards
  • Project Management Structures- documentation and processes for consistent organizational project management methodologies
  • Benefit to Burden – extension of quick win evaluation for prioritization of actions with most value versus complexity and timing – builds roadmap
  • Roles + Responsibilities – realignment of expectations and accountabilities, clear documentation of process and project ownership
  • IT Evaluation– IT system evaluation and roadmap communication with Data architecture analysis

Value Created

  • $2.4M in Operational Risk identified

  • $655k savings in Quick Wins

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