Not-For-Profit Organization saves $1M Annually by Reducing Product Lead Time

A Canadian NFP charitable organization that manufactures biological products for the provincial and federal governments.

annual cost savings
reduction in product lead time


Canada’s aging population was increasing  demand for products that were delayed by unpredictable lengthy lead times.  Funding had been reduced, putting a strain on this company’s ability to produce and deliver and the stress on employees was impacting overall performance. 


Our team used the DMAIC approach to uncover and opportunities for performance enhancement. We interviewed key stakeholders and analyzed available data to better understand the root cause of underperforming areas. Once the client’s problems were understood and validated, our team benchmarked against best practices and developed a comprehensive set of solutions to reduce lead time and save costs:


  • Reducing time to identify business requirements for new products by better defining roles and responsibilities for product management and warehouse management
  • Reducing inefficiencies by introducing a product management office to oversee all aspects of a manufacturing release
  • Decreasing time spent on design and development by reducing the frequency of support calls to the engineering teams
  • Improving employee training by more effectively leveraging the client’s technology systems

Value Created

Our client realized immediate financial benefits including:

  • $1.1M in annual savings based on decrease in administrative costs for product releases
  • 30% reduction in product release lead time


Meet the Team

David Poirier
CEO, Partner in Charge
Figure 1
Dan Gantt
Daniel Cierpka

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