Not-For-Profit Organization saves $1M Annually by Reducing Product Lead Time

A Canadian NFP charitable organization that manufactures biological products for the provincial and federal governments.

$1.1M

annual cost savings

30%

reduction in product lead time

Challenge

Canada’s aging population was increasing demand for products that were delayed by unpredictable lengthy lead times. Funding had been reduced, putting a strain on this company’s ability to produce and deliver and the stress on employees was impacting overall performance.

Discovery

Our team used the DMAIC approach to uncover and opportunities for performance enhancement. We interviewed key stakeholders and analyzed available data to better understand the root cause of underperforming areas. Once the client’s problems were understood and validated, our team benchmarked against best practices and developed a comprehensive set of solutions to reduce lead time and save costs:

Reducing time to identify business requirements for new products by better defining roles and responsibilities for product management and warehouse management
Reducing inefficiencies by introducing a product management office to oversee all aspects of a manufacturing release
Decreasing time spent on design and development by reducing the frequency of support calls to the engineering teams
Improving employee training by more effectively leveraging the client’s technology systems