A Canadian NFP charitable organization that manufactures biological products for the provincial and federal governments.
Canada’s aging population was increasing demand for products that were delayed by unpredictable lengthy lead times. Funding had been reduced, putting a strain on this company’s ability to produce and deliver and the stress on employees was impacting overall performance.
Our team used the DMAIC approach to uncover and opportunities for performance enhancement. We interviewed key stakeholders and analyzed available data to better understand the root cause of underperforming areas. Once the client’s problems were understood and validated, our team benchmarked against best practices and developed a comprehensive set of solutions to reduce lead time and save costs:
Our client realized immediate financial benefits including: