Our team used the DMAIC approach to uncover and opportunities for performance enhancement. We interviewed key stakeholders and analyzed available data to better understand the root cause of underperforming areas. Once the client’s problems were understood and validated, our team benchmarked against best practices and developed a comprehensive set of solutions to reduce lead time and save costs:
- Reducing time to identify business requirements for new products by better defining roles and responsibilities for product management and warehouse management
- Reducing inefficiencies by introducing a product management office to oversee all aspects of a manufacturing release
- Decreasing time spent on design and development by reducing the frequency of support calls to the engineering teams
- Improving employee training by more effectively leveraging the client’s technology systems