A Canadian NFP charitable organization that manufactures biological products for the provincial and federal governments
Canada’s aging population accounted for an increased demand for products that were delayed due to lengthy release lead times. Funding had been reduced, putting a strain on this company’s ability to produce and deliver a much-needed product. The related stress on employees was also impacting overall performance.
Our team used the DMAIC approach to uncover opportunities for performance enhancement. We interviewed key stakeholders and analyzed available data to better understand the root cause of underperforming areas. Once the client’s problems were understood and validated, our team benchmarked against best practices and developed a comprehensive set of solutions to reduce lead time and save costs by:
Our client received strategies to realize the following benefits: