Our client is a national discount retailer and grocer in North America. Their warehouse services over 140 of their stores in Canada. The client was looking for warehouse improvements to remain competitive in the volatile grocery supply chain industry
Servicing over 140 stores, our client’s warehouse was extremely store-service centric, and was perceived as the highest performing warehouse in Canada; however there was tremendous opportunity for operational improvements. In order to remain competitive, this retailer requested a set of fresh eyes in one of their perishable distribution centers (PDC) located in the GTA.
Through an accelerated operational discovery, our team completed an intense 5-day initiation study of all of our client’s warehouse operations (450K sq. ft). We interviewed key stakeholders, analyzed available data to understand root cause of underperforming areas and conducted on-site observational studies. Within 5 days, our team was able to deliver the following results:
As a result of this engagement, our client realized the following benefits:
