As a result of this engagement, our client identified significant financial benefits and implemented the appropriate infrastructure to support sustainability of projected growth objectives:
$3M in total benefits through delivering a portfolio of 15 business process improvement initiatives via automation, FTE and SG&A cost reduction.
- 50% reduction in new client implementation lead time (from 8-12 months to 4 months)
- A Sequenced Implementation Program and effective orientation which allowed the client’s internal team to manage the ongoing work and sustainability
- 39% reduction in Implementation cycle time from 8,200 hours to 5,000