The team worked closely with the client to determine their desired employee time distribution and what was preventing them from succeeding in actualizing their goals. After listening to the employees in 1-on-1 interviews, TPG worked with a working committee to develop a company-wide survey encapsulating all areas that needed to be addressed. The results of this survey led to our team identifying several opportunities:
- Defining the Roles & Responsibilities of the employees and the people ultimately responsible in each SBU
- Improving Training by standardizing and re-introducing legacy training programs
- Increasing Employee Visibility for Management by implementing a dynamic view of employee time
To capitalize on these opportunities, our team got organizational alignment from each key decision-maker in time for proper budgeting and implementation of the proposed initiatives.