As your business grows, existing processes may change and possibly not for the better. This results in sufficient monitoring as errors continually surface which is time-consuming for problem solving and detracts from consistent quality and productivity targets. Standardizing your processes with SOPs provides clear instruction on how work is to be carried out in the same way by every individual, every time to achieve the targets you expect. Working together with your group, we can accelerate the development of Standard Operating Procedures while also promoting team alignment as they have involvement and share their experience in this process. When following sound Standard Operating Procedures becomes a habit in your business, you can decrease safety risks and improve lead times because your employees don’t need to predict what comes next or create work arounds for typical problems that may fail again, costing time and money.
Standard Operating Procedures (SOPs) are documented processes that ensure processes, services and products are delivered with the best practices to ensure consist outcomes. When companies are small, C-Suite and management team often enforce best practices and execution. However, as the business grows it becomes more challenging and time-consuming to enforce especially when there is turnover.
As a result, SOPs are required to train and communicate a consistent approach to how work gets done.
Our SOP consulting services provide a thorough approach to examine your current state, eliminate unnecessary steps and ensure everyone involved is on the same page.
Standard Operating Procedures provide a disciplined approach through:
When your business lacks standard procedures, you can expect significant variances in the quality of products and services. SOPs ensure that everyone understands there is one way to carry out a task that clearly explains the best practices to follow for consistent quality and timely delivery.
When your business experiences errors caused by inconsistent practices, you can expect symptoms such as wasted time and resources. A well crafted SOP mitigates the chances of errors allowing work to be completed in less time than a task which lacks a proven approach to successful outcomes.
When processes are developed and improved, they need to be communicated to relevant stakeholders along with a system to ensure that they are being followed. SOPs are used for training and are an effective communication tool to communicate consistency for any process changes.
SOPs as process controls ensure that processes, services and products are delivered with all the safety, health and environmental factors considered for performing a job.
SOPs offer clear instructions and steps to help prevent processes from being interrupted or halted. Their intention supports consistent completion of tasks in a timely manner.
At The Poirier Group, we create SOPs that clearly lay out operating procedures and accountabilities. Our focus is on coordinating process standardization through cross-functional workshops that identify and align with best practices. We conduct interviews with stakeholders, analyze data and then process map existing tasks. We then draft standard operating procedures (SOPs) with a group of senior stakeholders, ensuring that all results are complete, objective, and aligned to quality while optimizing where possible.
Your company SOP can then be used for training, onboarding, and to promote leadership development or multi-skilling. Our SOPs will outline how processes are performed, how often, who they are performed by and the purpose of why each process is being performed. In the end, our clients can visualize end-to-end processes, from supplier to customer, which in turn, feeds into the bigger picture of performance management.
We build SOPs based on industry best practices while taking your unique circumstances into consideration.
