I view continuous process improvement and risk management as having a symbiotic relationship. Often there is potential to achieve process improvements while also enhancing operational and financial risk coverage. A mature risk environment provides greater trust in the operational and financial data used as a foundation for process improvements.
Monika Birdi shares how to use data and instill proactive plans to create positive virtual customer service experiences during periods of high-demand
Yussef Hafez discusses challenges and strategies to manage through an organizational transformation, even while leading remote teams.
Using Lean Techniques to Improve Stocking, Replenishment, and Recovery Efficiency After a product is shipped to the store, there are still many steps before getting
It isn’t news to anyone that many industries will be facing a slow recovery in the coming months – even years – as different places around the world are at various stages of recovery from the COVID19 pandemic.
