We’ve all experienced moments where we knew there had to be a better way to do something. This is where we help you discover that better way.
We use process mapping to provide a visual of the current state. This helps with analysis of roles, tasks, process inputs and outputs, systems and pain points within the current process. We then create a future state model process map that preserves what’s working while eliminating existing issues that are considered pain points. Pain points are essentially bottlenecks in the process that don’t add value, lead to errors, inconsistencies and detract from efficiency.
Process mapping can provide a bird’s-eye view of your company’s processes from end to end, represented by a sequence of activities in a diagram and how they are interconnected to other areas of the business. These maps can include anything from what activities should happen and when, to the output of a process activity (like a purchase order), or the flow of resources involved along the way such as individual roles, other divisions/departments, employees, equipment, or systems.
Process mapping is not a “one-size-fits-all” solution but rather a methodology that can be applied in various ways to solve a multitude of business challenges.
The true value often lies in what the map reveals – your opportunities to remove non-value-add activities, duplication of effort, bottlenecks and other forms of waste.
As continuous improvement practitioners, we are often hired to help clients identify where they can find more value within their organization. We use process mapping to document and map our clients’ workflows into repeatable systems and processes. From there we can identify how to improve processes to reduce waste, identify cost-saving alternatives, speed up process lead times and/or ensure quality remains consistent by standardizing commonly repeated activities.
Process maps can also serve as communication tools or as training tools for new employees when tasks are largely process-driven. Implementing process maps for these purposes can save your company valuable time and money while improving outcomes from what exists.
To answer this, it’s important to understand the needs of your business and what the ideal state of your company will look like in the end.
Besides offering a visual representation of how your business operates on multiple levels, a successful business process mapping (BPM) initiative will typically result in one or more of the following benefits:
At TPG, we excel in mapping complex businesses and processes, identifying areas of improvement and implementing solutions tailored to your needs. We work with you to remove unnecessary re-work from your current processes, streamlining your workflow and eliminating those frustrating extra steps. Our goal is to make your business more efficient and effective so that it remains competitive and takes advantage of the innovations in technology to free up capacity and allow your organization to grow.
Are you aware of all the opportunities in your organization that are waiting for action? Let’s connect to discuss the possibilities.