Jon is an experienced change and process improvement agent across a wide range of industries. He consistently improves processes and take an active role in developing, implementing and persuading acceptance for change. Change has become a primary focus in every consulting project from both large and smaller clients. In every case, defining the goal of each project, creating sustainable solutions and ensuring acceptance by key stakeholders to maintain have been priority. This has been what has made these engagements so successful.
Jon has expertise in multiple models for change: ADKAR, Kotter’s 8-Step Change Model, PROSCI, SIPOC, RACI, Change Impact Analysis, Risk and Resistance Management.