The client was going through significant technological change. Many, massive system implementations have caused long lead times for new applications for the business (more than 9 months). There was a direct need for a reduction in cycle time for creating new applications for the business.
- Developed and deployed a RAD (Rapid Application Development) team within the luxury retailer across Canada.
- Identified current state, pain points and created a portfolio of 30 quick wins to support teams. Created a custom intake mechanism to prioritize quick wins; portfolio size of significant cost savings.
- Worked on 5 quick wins with over a 4:1 ROI on direct contribution back to the business, scoped out remaining 25 for the business.
- Deployed RAD as a structured process and full-time team; business to use this model in many other areas of the business.