Inside Sales Representative

Position Summary

The Inside Sales Representative is responsible for selling consulting services through the achievement of opportunity-based sales quotas. The Inside Sales Representative will reach business targets through excellent telephone and electronic communications skills. This individual will also develop his or her phone-based revenue generation through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers. Integrity, vision, and passion are essential for this role

What You Will do:

  • Cold-call prospects that are generated by external sources of lead.
  • Respond to incoming website leads and meet with prospective clients regarding their consulting needs and convert them into sales.
  • Responsible for proposal creation and execution. Responsible for streamlining and organizing proposal templates in Word and PowerPoint.
  • Assist in creating RFP responses to potential clients in various industries.
  • Assist consultants to develop additional extensions and adjacencies within inflight projects.
  • Identify decision-makers within targeted leads to begin sales process.
  • Penetrate all targeted accounts and radiate sales from within client base.
  • Collaborate with Senior Partner and CEO to determine necessary strategic sales approaches.
  • Maintain and expand the company’s database of prospects.
  • Set up and deliver sales presentations.
  • Where necessary, support marketing efforts such as trade shows, exhibits, and other events.
  • Make outbound follow-up calls to existing customers via telephone and e-mail cross-sell and up-sell.
  • Overcome objections of prospective customers.
  • Emphasize service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.
  • Enter new customer data and update changes to existing accounts in the corporate database.
  • Investigate and troubleshoot customer service issues.
  • Attend periodic sales training where applicable.
  • Appropriately communicate brand identity and corporate position.

Your qualifications:

  • University degree in Business or Engineering (Industrial Engineering preferred). Or an acceptable combination of education and experience.
  • 5-10 years of experience in Inside Sales for a Management Consulting firm focused on business performance and process improvement.
  • Demonstrated ability to convert prospects, proposals, and close deals while maintaining established sales quotas.
  • Understanding in Lean Six Sigma and business process improvement methodologies
  • Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management.
  • Success in qualifying opportunities involving multiple key decision-makers.
  • Strong knowledge of retail and/or wholesale sales principles, methods, practices, and techniques.
  • Strong problem identification and objection resolution skills.
  • Able to build and maintain lasting relationships with customers.
  • Exceptional verbal communication and presentation skills.
  • Excellent listening skills.
  • Strong written communication skills.
  • Self-motivated, with high energy and an engaging level of enthusiasm.
  • Able to perform basic calculations and mathematical figures.
  • Ability to travel and attend sales events or exhibits.
  • Ability to work individually and as part of a team.
  • High level of integrity and work ethic.
  • Experience with customer relationship management software.


What we offer at TPG:

  • A passionate environment that is engaging, supportive, and energizing – allowing you to bring out your best!
  • A culture that supports your growth and development by creating continuous opportunities for you to learn from the best.
  • Significant variety working on different teams, interesting challenges and in various industries across North America
  • Opportunity to serve your community through volunteer consulting opportunities, whose causes would greatly benefit from operational efficiencies. ‘Purpose Beyond Profit’ is our not-for-profit initiative that works to leverage our unique business and operational skill sets to support our community sustainably.

In addition, we offer:

  • A competitive industry salary and an incentive bonus plan
  • Competitive health, dental, employee assistance plan, and vision benefits package 100% covered by TPG
  • An on-site gym, sauna, and wellness room
  • Company-sponsored events and activities (remote during Covid-19)
  • A bi-annual company retreat in Collingwood, Ontario


Learn more about who we are:

The experience at The Poirier Group (TPG) is varied, challenging, and exciting! As a growing boutique consulting firm operating throughout North America, TPG creates and executes operational strategies, business transformations, and process improvements in a variety of industries and businesses. TPG is a values-based organization that brings balance to all engagements through human alignment, effectively creating dramatic change. We are proud of our track record of 15 years exceeding client expectations. As such, this role demands a passion for delivering high-quality service and client satisfaction. We welcome you to bring your ‘A’ game!

TPG is one of the 2020 winners of Canada’s Most Admired Corporate Cultures™ from Waterstone Human Capital, recognizing organizations with strong corporate cultures contributing to high-performance. For the second year in a row, we have ranked in the Top 25 Boutique Consulting firms in North America by This year we also ranked in additional categories including the “Consulting Top 50” and in the top 25 for “Quality of Life Categories” including Diversity, Overall Business Outlook, Firm Culture, Training & Mentoring, Employee Satisfaction, Firm Leadership Interaction with Clients, and more.


Job Location:

The Poirier Group serves clients across Canada and the United States. During the current state of Covid-19, travel has vastly decreased to essential trips only and we continue to work remotely. TPG’s main office is located at 703 Evans Avenue in Toronto, Ontario.


Culture and Core Values:

Our culture and our values are woven into everything we do, and our work reflects that. You can trust that everyone at The Poirier Group exhibits the highest level of professionalism. We’re principled, driven professionals committed to delivering stellar results every time. Each team member displays these values and recognizes their utmost importance in our company culture and day-to-day business.

We are committed to upholding 4 key values:

Serving – Everything we do is for the highest good of our client; our greatest goal is to see you experience sustainable success.

Integrity – We seek to be worthy of your trust, which we earn through open, honest, and direct communication. We hold ourselves accountable for our actions.

Learning – We continually stay abreast of the latest technologies and best practices to benefit your organization and ours.

Excellence– We are truly committed to delivering value and providing exceptional results. We go above and beyond to exceed your expectations.

Using these values as our driving mantra has allowed our firm to reach that top tier of boutique consulting firms in Toronto. We are proud of our track record of 15 years exceeding client expectations. As such, this role demands a passion for delivering high-quality service and client satisfaction.


Additional Information:

TPG values diversity and is an equal opportunity employer. TPG is committed to providing a barrier-free pathway throughout our recruitment selection process. If you require accommodation because of a disability at any stage of our hiring process, please let us know.


How to Apply:

If this sounds like the perfect opportunity for you to exercise your talents and desire to learn and grow with a winning organization, we would love to hear from you. Please send your resume in an email to and indicate “Inside Sales Representative” in the subject line.

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