Management Consultant - Business Process Improvement

Who We Are

The Consultant experience at The Poirier Group (TPG) is varied, challenging, and exciting! As a growing boutique consulting firm operating throughout North America, TPG creates and executes operational strategies, business transformations, and process improvements in a variety of industries and businesses. TPG is a values-based organization that brings balance to all engagements through human alignment, effectively creating dramatic change. We are proud of our track record of 15 years exceeding client expectations. As such, this role demands a passion for delivering high-quality service and client satisfaction. We welcome you to bring your ‘A’ game!

TPG is one of the 2020 winners of Canada’s Most Admired Corporate Cultures™ from Waterstone Human Capital, recognizing organizations with strong corporate cultures contributing to high-performance. For the second year in a row, we have ranked in the Top 25 Boutique Consulting firms in North America by This year we also ranked in additional categories including the “Consulting Top 50” and in the top 25 for “Quality of Life Categories” including Diversity, Overall Business Outlook, Firm Culture, Training & Mentoring, Employee Satisfaction, Firm Leadership Interaction with Clients, and more.

Our Management Consultants 

Utilizing your talents and experience in client-facing roles, you will deliver process improvement, business transformation, and operational strategy projects to our clients across a variety of industries including retail, manufacturing, business services, private equity and more. You will be a part of a team working on individual or, at times, multiple engagements. Each client engagement will be different, but all must deliver a high degree of impact to organizational strategies, performance, and employee engagement/performance.

You will also have the opportunity to support TPG’s internal process improvement initiatives and Purpose Beyond Profit (TPG’s non-for-profit initiative that leverages our unique business and operational skill sets to support our community).

Individuals who take deep personal accountability for their work, have a passion for excellence, are driven to achieve their full potential, and understand the value of building relationships with clients and team members will excel in this role.


  • Develop trusting relationships with clients and internally within your project team.
  • Apply results-based problem solving, mediate conflicts, and coach/lead based on a solid understanding of business process improvement (Lean, Six Sigma, etc.) and change management methodologies.
  • Support client engagements focused on analyzing and diagnosing the client’s current state, identifying improvement opportunities based on addressing root causes and architecting solutions, and implementation roadmaps across various industries.
  • Assess and develop project plans, manage against scope, timelines, resources, and budget allocation to ensure a return on investment is achieved successfully while exceeding client expectations.
  • Must be proficient with analyzing data (advanced user of Excel, Access, etc.)
  • Facilitate engagements with various levels of an organization aimed at creating business plans, gap analyses, RACI, process maps, labour/work analyses, and other process improvement techniques.
  • Identify opportunities with existing clients, creating and delivering proposals that accurately represent TPG’s approach.
  • Be a culture carrier supporting and growing the firm’s values and culture.

Your Qualifications:

  • To qualify for a TN1 Visa, a Canadian Passport is mandatory as our work is predominately throughout North America. Due to the requirements of a TN1 Visa, candidates with a work permit or with a permanent resident status do not qualify.
  • University Degree in Engineering (Industrial) or Business is a requirement.
  • Lean Six Sigma Black Belt Certification, PMP (Project Management Professional), and/or a Change Management Certification is highly preferred.
  • 2-5 years of relevant work experience implementing operational process improvement in Retail, Manufacturing, Supply Chain, Procurement, Private Equity, Information Technology, and/or Grocery.
  • Proven project management/leadership skills with experience leading large continuous improvement initiatives.
  • Capable of effectively managing multiple projects and assignments, both client-facing and internal.
  • Up to date with the latest leading-edge solutions, methodologies, tools, trends, and innovations in project management and business process improvement. Including but not limited to Lean, Six Sigma, Kaizen, 5S, Cause and Effect Analysis, Value-Stream Mapping, Process Mapping, Data Analysis, etc.
  • Knowledgeable in process improvement techniques (data analysis, object-oriented analysis, modelling techniques, project sizing and costing, and current state analysis/needs assessment, statistical process control charting, significance testing, etc.).
  • Familiar with business assessment tools (e.g., feasibility studies, business cases, cost/benefit, benchmarking, etc.).
  • Advanced knowledge/experience with Microsoft Excel, PowerPoint, and Visio.
  • Ability to recognize and positively influence inter-relationships between functions, departments, and lines of business and capable of effectively managing work ‘upward’.
  • Models strong initiative, self-starter behaviour, consistently looking for ways to drive value and contribute to the team.
  • Aptitude for sound decision making/priority management when working under a deadline, in stressful, complex, and/or multi-tasking and multi-team environments.
  • Superior ability to prepare and deliver compelling presentations, proposals, and reports that are accurate, error-free, and relevant.

What We Offer at TPG:

  • A passionate and collaborative environment that is engaging, supportive, and energizing – allowing you to bring out your best!
  • A culture that supports your growth and development by creating continuous opportunities for you to learn from the best.
  • Mentorship, coaching, and open, honest, and direct feedback to support your consulting journey at TPG.
  • Significant variety working on different teams, interesting challenges and in various industries across North America.
  • Serve your community through volunteer consulting opportunities, whose causes would greatly benefit from operational efficiencies. ‘Purpose Beyond Profit’ is our not-for-profit initiative that works to leverage our unique business and operational skill sets to support our community in a sustainable way.

In addition, we offer:

  • A competitive industry salary and an incentive bonus plan.
  • Competitive health, dental, employee assistance plan, and vision benefits package 100% covered by TPG.
  • An on-site gym, sauna, and wellness room.
  • Company-sponsored events and activities (remote during Covid-19)
  • A bi-annual company retreat in Collingwood, Ontario

Learn More About Who We Are:

Our culture and our values are woven into everything we do, and our work reflects that. You can trust that everyone at The Poirier Group exhibits the highest level of professionalism. We’re principled, driven professionals committed to delivering stellar results every time. Each team member displays these values and recognizes their utmost importance in our company culture and day-to-day business.

We are committed to upholding 4 key values:

Serving – Everything we do is for the highest good of our client; our greatest goal is to see you experience sustainable success.

Integrity – We seek to be worthy of your trust, which we earn through open, honest, and direct communication. We hold ourselves accountable for our actions.

Learning – We continually stay abreast of the latest technologies and best practices to benefit your organization and ours.

Excellence– We are truly committed to delivering value and providing exceptional results. We go above and beyond to exceed your expectations.

Using these values as our driving mantra has allowed our firm to reach that top tier of boutique consulting firms in Toronto. We are proud of our track record of 15 years exceeding client expectations. As such, this role demands a passion for delivering high-quality service and client satisfaction.

Additional Information:

TPG values diversity and is an equal opportunity employer. TPG is committed to providing a barrier-free pathway throughout our recruitment selection process. If you require accommodation because of a disability at any stage of our hiring process, please let us know.

How to Apply:

If this sounds like the perfect opportunity for you to exercise your talents and desire to learn and grow with a winning organization, we would love to hear from you. Please send your resume in an email to and indicate “Management Consultant” in the subject line.

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