Management Consultant

Job Updated January 2021

Position: Management Consultant

Job Location:

The Poirier Group serves clients across North America. This position includes travel across client sites within Canada and the United States. During the current state of Covid-19, travel has decreased to essential trips in Canada and the US. Our team continues to work in a hybrid model including working in the office and from home. The main office of The Poirier Group is located at 703 Evans Avenue, Etobicoke, Ontario.

Who We Are:

TPG is one of the 2020 winners of Canada’s Most Admired Corporate Cultures™ from Waterstone Human Capital. For the second year in a row, we have ranked in the Top 25 Boutique Consulting firms in North America by Vault.com. This year we also ranked in additional categories including the “Consulting Top 50” and in the top 25 for “Quality of Life Categories” including Diversity, Overall Business Outlook, Firm Culture, Training & Mentoring, Employee Satisfaction, Firm Leadership Interaction with Clients, and more.

The Consultant experience at The Poirier Group (TPG) is varied, challenging, and exciting! As a growing boutique consulting firm operating throughout North America, TPG creates and executes operational strategies, business transformations, and process improvements to a variety of industries and businesses. TPG is a ‘values-based’ organization that brings balance to all engagements through human alignment effectively creating dramatic change. We are proud of our track record of 15 years exceeding client expectations. As such, this role demands a passion for delivering high-quality service and client satisfaction. We welcome you to bring your ‘A’ game!

Individuals who take deep personal accountability for their work, have a passion for excellence, are driven to achieve their full potential, and understand the value of building relationships with clients, future clients, and each other will find this role to be a perfect fit.

Utilizing your talents and experience in client-facing roles, you will drive continuous improvement and process excellence either as part of a team or when working independently on an individual or at times, multiple engagements. Each client engagement will be different, but all must deliver a high degree of impact to organizational strategies and employee engagement/performance.

Our culture and our values are woven into everything we do and our work reflects that. You can trust that everyone at The Poirier Group exhibits the highest level of professionalism. We’re principled, driven professionals committed to delivering stellar results each and every time. Each team member displays these values and recognizes their utmost importance in our company culture and day-to-day business.

We are committed to upholding 4 key values:

Serving – Everything we do is for the highest good of our client; our greatest goal is to see you experience sustainable success.

Integrity – We seek to be worthy of your trust, which we earn through open, honest, and direct communication. We hold ourselves accountable for our actions.

Learning – We continually stay abreast of the latest technologies and best practices to benefit your organization and ours.

Excellence– We are truly committed to delivering value and providing exceptional results. We go above and beyond to exceed your expectations.

Using these values as our driving mantra has allowed our firm to reach that top tier of boutique consulting firms in Toronto. We are proud of our track record of 15 years exceeding client expectations. As such, this role demands a passion for delivering high-quality service and client satisfaction. We welcome you to bring your ‘A’ game!

Individuals who take deep personal accountability for their work, have a passion for excellence, are driven to achieve their full potential, and understand the value of building relationships with clients, future clients, and each other will find this role to be a perfect fit.

Key Responsibilities:

Relationship Management/Leadership

  • Build, manage and maintain client relationships with key stakeholders, management, and staff across all lines of business
  • Apply results-based problem solving, mediate conflicts, and coach/lead based on a solid understanding of Human Behaviour and Change Management methodologies
  • Communicate regular updates and consult with executive and mid-level management on assigned project/program performance objectives

Project Management

  • Assess and develop project plans, manage against scope, timelines, resources, and budget allocation to ensure a return on investment is achieved successfully while exceeding client expectations
  • Mitigate/minimize risks by assessing, anticipating, planning, escalating, and taking action where necessary
  • Identify skill and/or performance gaps, create action plans and make recommendations for improvement
  • Complete timely project closure and benefit analysis with the project sponsor and process owners
  • Work closely with the TPG team to identify further client opportunities and recommendations
  • Prepare subsequent proposals to deliver based upon need/client request

Analysis & Research

  • Design and/or conduct various analyses (i.e. stakeholder, survey,) specific to client needs
  • Keep abreast of industry trends within your current profession and industry expertise
  • Provide research and support for initiation of RFP’s and other bid opportunities

Facilitation

  • Facilitate interviews with various levels of an organization aimed at creating business plans, gap analyses, RACIs, process maps, labour/work analyses, and other process improvement techniques
  • Facilitate workshops within client engagements as needed
  • Monitor, direct and positively encourage the progress and contribution of all participants.

Minimum Qualifications:

  • To qualify for a TN1 Visa, a Canadian Passport is mandatory as our work is predominately throughout North America. Due to the requirements of a TN1 Visa, candidates with a work permit or with a permanent resident status do not qualify
  • University Degree in Engineering or Business is a requirement
  • MBA or equivalent Master’s degree would be an asset
  • Lean Six Sigma Black Belt Certification and/or PMP (Project Management Professional) is considered an asset
  • 3-5 years of relevant work experience preferably in Retail, Supply Chain, Private Equity, Procurement, Information Technology systems, Wholesale, Grocery, and/or Manufacturing
  • Proven project management/leadership skills with experience leading large continuous improvement initiatives
  • Current with leading-edge solutions, methodologies, tools, trends, and innovations in project management
  • Knowledgeable in process improvement techniques (data analysis, process mapping, and object-oriented analysis and modelling techniques, project sizing and costing, and current state analysis/needs assessment, statistical process control charting, significance testing)
  • Familiar with business assessment tools (e.g., feasibility studies, business cases, cost/benefit, benchmarking, etc.)
  • Advanced knowledge/experience with Microsoft Professional Suite (Word, Excel, & PowerPoint), Microsoft Project. Advanced knowledge/experience in Microsoft Access is a plus
  • Ability to recognize and positively influence inter-relationships between functions, departments, and lines of business and capable of effectively managing work ‘upward’
  • Aptitude for sound decision making/priority management when working under a deadline, in stressful, complex, and/or multi-tasking and multi-team environments
  • Ability to meet client deadlines
    Superior ability to prepare and deliver compelling presentations, proposals, and reports that are accurate, error-free, and relevant
  • Past experience developing new business and/or RFP proposals is considered beneficial

What we offer at TPG:

  • A passionate environment that is engaging, supportive, and energizing – allowing you to bring out your best!
  • A culture that supports your growth and development by creating continuous opportunities for you to learn from the best.
  • Significant variety working on different teams, interesting challenges and in various industries across North America
  • Opportunity to serve your community through volunteer consulting opportunities, whose causes would greatly benefit from operational efficiencies. ‘Purpose Beyond Profit’ is our not-for-profit initiative that works to leverage our unique business and operational skill sets to support our community in a sustainable way.

In addition, we offer:

  • A competitive industry salary and an incentive bonus plan
  • Competitive health, dental, employee assistance plan, and vision benefits package 100% covered by TPG
  • An on-site gym, sauna, and wellness room
  • Company-sponsored events and activities (remote during Covid-19)
  • A bi-annual company retreat in Collingwood, Ontario

Additional Information:

TPG values diversity and is an equal opportunity employer. TPG is committed to providing a barrier-free pathway throughout our recruitment selection process. If you require accommodation because of a disability at any stage of our hiring process, please let us know.

How To Apply:

If this sounds like the perfect opportunity for you to exercise your talents and desire to learn and grow with a winning organization, we would love to hear from you. Please send your resume in an email to kayla.brar@thepoiriergroup.com and indicate “Management Consultant” in the subject line.